Order Cancellation Policy

We recognize that circumstances may change, and you may need to cancel an order. The following policy outlines how cancellations are handled.

1. Orders Not Yet Shipped
For orders that have not been fulfilled or shipped, you may submit a cancellation request at any time through our support channels. Approved cancellations will receive a full refund with no fees deducted.

2. Orders Already Shipped
Once an order has been dispatched, it cannot be canceled. Instead, you may request a return after receiving the item. Please refer to the return instructions provided with your shipment or reach out to our support team for guidance.

3. Refund Details
Timing: Refunds are processed within 1–5 business days after approval of your cancellation request.
Method: Refunds will be credited back to the original payment method used at checkout.

4. Customer Support
For any inquiries or assistance regarding order cancellations, please feel free to reach out to our customer service team through our official contact methods.

Phone:+1 (214) 586-2533

Email:customer@raeminimal.com

Address:5611 Old Rowlett Rd #1304,Rowlett,TX 75089,United States

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)